Bon Secours operates an outreach clinic on the campus of St. Joseph’s Villa that serves patients who do not have health insurance, as well as insured and underinsured patients. The clinic is a collaboration between Bon Secours Richmond Health System, St. Joseph’s Villa, and The Daily Planet. The clinic is staffed by a primary care physician, nurse practitioners, registered nurses, and patient care technicians. We also have a part-time staff that includes an endocrinologist, pediatrician, nutritionist, mental health professional, and an outreach worker. Language interpretation services are available, either with trained medical interpreters or with a telephone interpretation service.

Services
• Sick Adult
• Sick Child
• Adult Check-up
• Well-Child Visit (with or without vaccines)
• Health Screenings
• Sport Physicals
• School Physicals
• Immunizations
• Follow-up Care
• Pap Smears
• Pregnancy Testing
• Specialty Care: Endocrinology,and Mental Health Services
• Simple Procedures (i.e., mole and toenail removal and injections)
• Outreach Worker Services
• Nutritionist

Financial Screening Information & Documents Needed
A financial screening is required for all patients before a visit can be scheduled with a medical provider. Patients that have a household income at 200% of the Federal Poverty Level or below will not have a co-pay. Patients that have a household income above 200% of the Federal Poverty Level and are uninsured will pay a $20 co-pay for each visit.

Families under the following income levels will not have a $20 co-pay.  Conversely, families above these income levels will have a $20 co-pay at each visit. 

Size of Family*
1 - $23,340               4 - $47,700
2 - $31,460               5 - $55,820
3 - $39,580               6 - $63,940

*Based on 2014 Federal Poverty Guidelines

The following documents may be accepted as income verification:
-Recent pay stub(s)
-Current unemployment benefit award letter
-Signed statement of unemployment
-Current Food Stamps letter, TAN-Fletter
-Recent Social Security check
-Recent Disability check
-Bank statement
-Proof of pension
-Current Bon Secours CareCard
-Current Access Now Card
-Letter from employer stating gross wages
-Notarized statement of support from friend, family member, etc.
-Most recent tax return
-Most recent tax return with Schedule C (if self-employed)
-Recent child support or alimony check or court ordered document

Insurance & Payment
As a part of the mission of Bon Secours, the St. Joseph’s Outreach Clinic accepts patients who do not have health insurance, as well as insured and underinsured patients. We accept most insurance plans, including Medicare and Medicaid. Many plans require that you make a co-payment at the time of your visit. We accept cash and checks. Patients may contact the practice manager to discuss options for financial assistance.

Appointments
Appointments are available Monday – Friday, 8:30 a.m. - 4:30 p.m. To schedule an appointment, please call 804-612-7065.

Late & Cancellation Policy
Any patient who is 15 minutes late for an appointment may have their appointment rescheduled for another day. We will make every effort to see you the same day if possible. As a courtesy to other patients, please give at least 24 hours notice should you have to cancel your appointment. If 24 hours notice is not possible, please call us as soon as you know that a cancellation is necessary. If you anticipate being late for you appointment, please call to be rescheduled.

Referrals
Our staff can guide you through the referral process if the medical staff determines that you need to be referred to another clinician or another facility for additional testing or specialty care.

Prescriptions
Our providers work closely with patients to find medications that are affordable and typically prescribe medications on the $4 formulary list. Financial assistance programs are available for some costly medications.

Emergencies
You may contact our physicians or nurse practitioners by calling our main office number at 804-612-7065. After business hours, you will be transferred to an on-call physician. If at any time you have a medical emergency, call 911.

Location
The clinic is located at 8000 Brook Rd, Richmond, VA  23227.

Click here to view the St Joseph's Clinic Outreach brochure.

"I just visited the Care-A-Van in Sandston for the first time today. I tried to find out all about before I came because it just seemed too good to be true. I kept waiting for the "other shoe to drop" and just knew there was a catch. I have worked over 40 years and have had insurance all that time but always hated to go to the doctor.  Well, today was a first for me in all my 62 years.  I have NEVER been treated so good as I was today. The ladies who helped me were absolutely amazing!"

"I have 4 daughters and I bring them all to the Care-A-Van. The Care-A-Van does their checkups, shots, and takes care of any health emergencies they have. Even though the services are free, I have always gotten great medical attention, from the reception to the medical services at the Care-A-Van, I couldn't ask for anything more!"

"I'd like to thank God for the Care-A-Van! What a tremendous ministry! I am a former educator and student athlete with a degree from UVA and never would have imagined myself in financial straits, no health insurance and having major problems physically. You folks do a tremendous job!"

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