mybonsecoursArthritis and Osteoporosis Center of Richmond
Welcome to Arthritis and Osteoporosis Center of Richmond. It is our sincere desire to provide an environment of compassion, dedication and understanding to enable us to provide every patient with personalized treatment in the care of arthritis, osteoporosis and related conditions.
Contact information
9600 Patterson Avenue
Richmond, VA 23229
Phone: 804-217-9601
Fax: 804-217-9602
Telephone Calls
If you have a question, please call us. Caring for
patients is our top priority and physicians will be
alerted if there is an urgent medical situation. We strive
to answer every call; however, if you reach our message
service, please leave your name, date of birth, two
telephone numbers and your questions so that we can
respond to you promptly. If at any time you are
experiencing a lifethreatening
emergency, call 911.
Appointments
Our office is open Monday through Friday 8am 5pm.
If at any point you feel that your condition requires
attention before your scheduled appointment, please
let us know and we will make every effort to
accommodate you as quickly as possible. In order to
provide you with the best possible care, please bring
a list of all current medications, any uptodate
medical
information and your insurance card. If you need to
cancel your appointment, please contact us 24 hours
in advance.
Insurance and Payment
Information
We take most insurance plans including Medicare.
If a copayment
is required, we collect it at the time
of your visit. Selfpay
patients must pay in full at the
time of service. We accept cash, checks, Visa and
MasterCard. If you have questions regarding your bill,
please contact our business office at 8045219300
or
8007327072.
Referrals and Medical Records
In order to ensure an effective and coordinated
approach to your overall health care, it is important
that we receive all relevant medical records from you
or your referring physician prior to your appointment.
Your records are confidential and will not be released
without your signed consent.
mychart
mychart offers Bon Secours’ patients free personalized
online access to portions of their medical records. It
enables you to securely use the Internet to manage
and receive information about your health — online,
any time.
With mychart you can:
• Send a message to your doctor
• Request an appointment
• View your health summary
• View lab results
• Request prescription refills
