welcome to Associated Internists

Welcome to Associated Internists. We look forward to offering you the most current, thoughtful and professional health care possible. We have been providing high quality medical care to the Richmond area residents for over 50 years. All of our physicians are board certified in Internal Medicine and are member of the American College of Physicians , the Medical Society of Virginia and the Richmond Academy of Medicine.

While we recognize that there are great changes occurring in health care, our role is to provide you with the most up-to-date and comprehensive care available. We appreciate the trust you have placed in selecting Associated Internists to be your physicians and will care for you like we would care for our own family member.

Associated Internists
5855 Bremo Road, MOB North, Suite 207 
Richmond, VA 23226
Phone: (804) 288-3079
Fax: (804) 282-6159

Appointments
Our office is open Monday through Friday, 8:30 a.m. – 5:00 p.m. Patients are seen by appointment. In most circumstances, we can accommodate same-day appointments upon your phone call. Please contact us 24 hours in advance if you need to cancel your appointment.

Your First Visit
Please arrive at our office fifteen minutes before your first appointment to complete the necessary registration forms. As a new patient, please bring all pertinent medical information including a current list of all medications you are taking, both prescription/over the counter and any supplements.

Prescription Refills
For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medical refill requests should be made during normal business hours. Most refills are completed before the end of the day, although requests made after 4:00 p.m. may not be available until the following day. We are not able to provide medication requests after hours.

Please remember that in most situations, appropriate medical care requires a patient examination before a prescription can be filled.

Telephone Calls
Have a question? That's why we are here! Each physician has a voicemail system where messages are checked frequently throughout the day. Please leave your name, date of birth, two telephone numbers where you may be reached, and a brief description of your medical problem, so that we may process your call promptly.

Since our physicians are caring for patients, only in the event of an urgent medical situation will the physician be called to the telephone immediately.

Emergencies
For emergencies, our physicians are available to you 24 hours a day. You can call our main office number at (804) 288-3079, and after hours you will be transferred to our on-call physician service. If at any time you are experiencing a life-threatening emergency, call 911.

Medical Records
Your records are confidential and will not be released without a signed consent from you.

Referrals
Many insurance plans require you to obtain an authorization or referral through our office to schedule appointments with a specialist or other health care providers. Our authorization and referral coordinators are trained to obtain these for you. We request 48-hour notice for processing referrals, except for emergencies.

Insurance & Payment Information
We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit. For self-pay patients, payment is expected in full at the time of service. To make payment as easy as possible for you, we accept cash, checks, VISA and MasterCard. Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at (804) 521-9300 or (800) 732-7072.

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