welcome to St. Francis Family Medicine Center
Welcome to St. Francis Family Medicine Center - your Patient-Centered Medical Home. It is our sincere desire to give you the best health care possible. St. Francis Family Medicine Center offers complete primary care for newborns, children and adults. We also offer comprehensive obstetrics and gynecological services at our Hull Street location and at our second office on the campus of St. Francis Medical Center. We are your link to complete family health.
13540 Hull Street Road
Midlothian, VA 23112
Office hours & appointments
Monday through Friday from 8:00 a.m. to 8:00 p.m.
Saturday and Sunday from 8:00 a.m. to 5:00 p.m.
Patients are seen by appointment. In most circumstances, we can accommodate same-day appointments. Please provide 24-hour notice if you need to cancel your appointment.
In order to provide you with the best possible care, we need the most up-to-date information about you. Please remember to bring your insurance card and a list of all medications you are taking.
Insurance and payment information
We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit.
For self-pay patients, payment is expected in full at the time of service. We accept cash, checks, VISA and MasterCard.
Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.
Have a question? That's why we are here! Feel free to call us Monday through Friday, 7:00 a.m. to 7:00 p.m. Our staff will make every effort to answer your call. If all of our staff are assisting patients and you receive voicemail, please leave your name, date of birth, two telephone numbers where you may be reached, and a brief description of your medical problem so that we may process your call promptly. Since our physicians are caring for patients, only in the event of an urgent medical situation will the physician be called to the telephone immediately.
Our physicians are available to you 24 hours a day. After hours you will be transferred to our on-call physician service. If you are experiencing a life-threatening emergency, call 911.
We request 72 hours notice for processing physician referrals, except in the case of an emergency.
For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We request 48 hours to process refill requests.
Your records are confidential and will not be released without a signed consent from you.