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Bon Secours Virginia – A 2011 Gallup Great Workplace

Bon Secours Virginia one of 29 organizations worldwide and only Virginia-based organization to receive the Gallup Great Workplace Award

RICHMOND and NORFOLK, Va. (April 18, 2011) — Bon Secours Virginia proudly announces that it has received the 2011 Gallup Great Workplace Award for having one of the most productive and engaged workforces in the world. Only 29 organizations worldwide earned the Gallup honor, and Bon Secours Virginia, with local health systems Bon Secours Richmond and Bon Secours Hampton Roads, is the only Virginia-based organization on the prestigious, annual list.

The Gallup Great Workplace Award is based on the most rigorous workplace research ever conducted. A panel of workplace experts evaluated the award-winning organizations. Gallup Great Workplace Award winners span the globe and represent all facets of business from health care to hospitality, retail to manufacturing, and banks to insurance.

“Bon Secours Virginia is honored to be considered among the world’s elite businesses,” said Peter J. Bernard, CEO of Bon Secours Virginia. “We want our employees, our physicians, our patients and community leaders across Virginia to realize that this accomplishment reflects the outstanding commitment to quality care Bon Secours has for its patients and communities.”

The Gallup Great Workplace Award will be presented during the Gallup Spring Summit in Omaha, Neb., May 10-12. During the Summit, Great Workplace Award winners will present their best workplace practices and will share the business results they have achieved through building an engaged workforce.

“The winners of this award have established a new global standard for engaging people,” said Tom Rath, who leads Gallup’s Workplace and Leadership Consulting practice. “When compared to the millions of workgroups we have studied around the world, the awardees have worked tirelessly to create an environment that values people. They go far beyond trivial perks to ensure that each employee has an emotional connection to the company’s mission and growth.”

Michael K, Kerner, CEO, Bon Secours Hampton Roads Health System, said, “Our mission is to provide exceptional, compassionate care, and we have found that this is best accomplished through engaged employees. It is our goal to create a positive workplace that values our employees, so they can then create a positive patient experience.”

Judges named Bon Secours Richmond, the Richmond-based portion of the Bon Secours Virginia Health System, a Gallup Great Workplace Award winner in 2010. It was the first year the Richmond health system had applied for the award.

In 2011, Bon Secours Virginia applied as an integrated health system for the first time, winning the Great Workplace Award for its combined health system.

“Worldwide, there are more than two actively disengaged employees for every engaged employee. The organizations we are honoring are ones that have worked hard to shatter and reverse what is typical and they average nine engaged employees for every actively disengaged employee,” noted Jim Harter, Ph.D., Gallup’s chief scientist of workplace management and wellbeing and co-author of Wellbeing: The Five Essential Elements. “Engaged employees are more productive, safer, more customer-centric and more profitable. They are also 3.5 times more likely to be thriving in their overall lives, experience better days and have fewer unhealthy days. In short, these winners are improving lives as they improve the overall performance of their companies.”

About Bon Secours Virginia Health System
Bon Secours Virginia (BSV) is the fourth largest and only faith-based health system in Virginia, which is comprised of Bon Secours Richmond and Bon Secours Hampton Roads. Bon Secours Virginia includes seven award-winning hospitals: four in Richmond (Bon Secours St. Mary’s Hospital, Bon Secours Memorial Regional Medical Center, Bon Secours Richmond Community Hospital and Bon Secours St. Francis Medical Center) and three in Hampton Roads (Bon Secours DePaul Medical Center, Bon Secours Mary Immaculate Hospital and Bon Secours Maryview Medical Center). BSV brings together a network of hospitals, primary care practices, ambulatory care sites and continuing care facilities to provide quality health care services to thousands of Virginians. The not-for-profit Catholic health system employs more than 11,000 people, 7,200 in Richmond and 4,000 in Hampton Roads. Bon Secours Virginia hospitals offer a full-range of services including cardiac, women’s, children’s, orthopedics, oncology, neurosciences and surgery. ( and

About the Gallup Great Workplace Award
Gallup Great Workplace Award recognizes the best-performing workforces in the world. The award is based on criteria, including overall engagement levels and evidence of engagement impact on key business metrics. Applicants’ results are compared across a workplace research database composed of millions of work teams in more than 100 countries. Gallup’s reputation for delivering relevant, timely and visionary research on what people around the world think and feel is the cornerstone of the organization. Gallup employs many of the world’s leading scientists in management, economics, psychology and sociology, and its consultants assist leaders in identifying and monitoring behavioral economic indicators worldwide. Gallup consultants also help organizations boost organic growth by increasing customer engagement and maximizing employee productivity through measurement tools, coursework and strategic advisory services. Gallup’s 2,000 professionals deliver services at client organizations, through the Web, at Gallup University’s campuses and in 40 offices around the world.

Editor’s Note: A complete list of all 29 award winners is accessible on the Gallup Consulting website at: (

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