what's the JCAHO and why does it matter?

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) has been accrediting hospitals for more than 50 years. Its accreditation is a nationwide seal of approval that indicates a hospital meets high-performance standards. The Joint Commission accreditation helps hospitals improve their performance, raise the level of patient care, and demonstrate accountability in the rapidly changing health care marketplace.

All Bon Secours Richmond hospitals have the Joint Commission's Gold Seal of Approval.

We encourage any patient or employee who has concerns about patient care in any of our hospitals to contact the Joint Commission’s Office of Quality Monitoring by calling 800-994-6610 or e-mailing complaint@jcaho.org.  

 

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