Getting Started
Quick Starts give you basic info to get into the system and start using it.
FAQs contain trouble shooting tips other users have found helpful.
Tutorials include more functionality and steps you through the system.
Net Access
Quick Start
You must select a specific Bon Secours facility to search for data. To obtain data from another facility, you must select that facility from the menu options. The name of the facility will appear at the top of the screen.
To return to a previous menu, you should select a menu option on the left of the screen. You should not use the Back option on your browser’s tool bar.
You are automatically logged out of Net Access after 10 minutes of inactivity.
If text is highlighted on the screen there is additional information behind it.
Once you have selected a patient or result to be viewed, the highlight of the selection changes to let you know the data has already been viewed.
An icon next to a numeric result indicates text behind it. Click on the icon to view the text.
For More information on using Net access, go to The tutorial on drsweb.
FAQs
P: All my patients are not showing up on my inpatient census list.
A: Nursing adds a physician to the patient’s record when an order is written for a consult. If the consult is to a practice and not an individual physician, nursing may need to be reminded to add the specific physician, or, physician’s have the functionality in their pathway to add themselves as consult.
P: Patients for some of the physicians in my group are not showing up in our group census.
A: The Medical Staff Office staff adds group designations to the computer’s physician master and also adds all physicians in the group to the appropriate group profile. Call the MSO of the appropriate facility to update these important databases.
PACS
Quick Start
Quick Guide for Viewing Studies
From DRSWEB
- Select Centricity Web icon (GE)
- Type your User ID and Password (Remember the user id and password are case sensitive)
Selecting the Appropriate Worklist
- All studies will display the worklist by patient studies allowing the entire Patient Jacket to be reviewed. (most preferred method)
- All patients will display the worklist by patient name. You must double click the patient name to view all studies available for that patient.
- My patients will provide a list of studies where the user logged in is the referring physician for the study.
To Query Patient Exams
- Click on the binoculars to Perform New Query
- Type the Query fields that are known (MRN, Patient name, modality, date procedure was performed, etc.) click OK. It is recommended that you input as much information into the Query Dialogue box. If you are unsure of certain information, use a Wildcard (%).
- Select the exam you would like to display by highlighting the study from the worklist.
- This will display the Pictorial Index on the left hand side.
- You can now view the image by either double clicking the Pictorial Index image or double clicking on the highlighted exam from the worklist.
FAQs
P: I'm trying to bring up images in PACS/Optimed but I keep locking up or no images come up.
A: Did you download Active X Controls; you must have this enabled to work in this/these applications. If you do not have administrative rights for your pc, you will not be able to complete this piece without the help of your pc administrator. For more information on how to download Active X for PACS, click here.
P: Click here for more info does not have a link. The following should be part of the "more".
A: Within Internet Explorer, make sure you adjust the security settings to enable installing ActiveX components (see Tools/Internet Options/Security/Custom Level). A Security level of Medium for both local Intranet and the Internet should be adequate. Please contact your system administrator if your do not have sufficient administrative privileges to change these settings.
ESA
Quick Start
On the WebESA login window, type your user ID and password in the appropriate fields and then click Login.
Search Criteria Window
The Search Criteria window appears after you type your ID and password and select login. For later searches during your WebESA session, you can access this window by selecting Search from the toolbar.
1. In the Report Status section, select the appropriate report status and click Search.
2. Note: You must use the mouse to select settings on the Search Criteria window.
3. From the document list, select the appropriate document by clicking any of the date fields related to that document.
Installing the RTF Viewer
If this is the first time you are using WebESA, after you click a data field to select a document, the window at right appears, indicating that you must install the RTF viewer.
Using the Document Viewer
If you select Next, WebESA proceeds to the next document on the list without you signing the current document. WebESA automatically advances to the next unsigned document.
FAQs
P: When I log on to WEB ESA to sign patient documents, I select the patient, but all I get is a box with a red X in it.
A: When you log on to the application you are prompted to download the viewer; saying no gives you the red X
P: If I did not download the viewer and I get the red X in the box, how do I reverse this error?
A: Make sure Internet Explorer is at least version 6.0; go to C:\Windows\Downloaded Program Files and delete "WebRTFProj.WebRTF;" restart IE and go back to WebESA. Make sure if you are asked to download/install something, you say YES!
Optimed
FAQs
P: I can get to the web site for Optimed, but I can’t start the program at the appropriate prompt.
A: Active X controls must be enabled before you will be able to access the application.
VPN
FAQs
P: I'm connected by VPN, but drsweb is not coming up.
A: You must launch Internet explorer and type http://drsweb to bring up applications.
General
FAQs
P: I've forgotten my logon for ...
A: The Help Desk can reset passwords for most applications. SoftMed, Optimed and OBTraceVue have staff in their respective departments who can