Request Medical Records

Bon Secours Medical Group practices

Patients may request access to their medical information or a copy of their medical records by contacting the Bon Secours Medical Group practice.

Bon Secours Hampton Roads Hospitals

Patients may request access to their medical information or a copy of their medical records from our Health Information Management Departments by calling or mailing the form below:

-Release of Information form
-Release of Information form (Spanish version)


Bon Secours DePaul Medical Center 
150 Kingsley Lane
Norfolk, VA 23505
Health Information Management Department
Hours: 8 am to 4:30 pm, Monday through Friday
Telephone: 757-889-5266, option #1

Bon Secours Mary Immaculate Hospital 
2 Bernardine Dr.
Newport News, VA 23602
Health Information Management Department
Hours: 8 am to 4:30 pm, Monday through Friday
Telephone: 757-886-6560, option #1

Bon Secours Maryview Medical Center
3636 High St.
Portsmouth, VA 23707
Health Information Management Department
Hours: 8 am to 4:30 pm, Monday through Friday
Telephone: 757-398-2250, option #1

Medical records will not be released without a written authorization. To authorize us to forward a copy of your medical record directly to a physician, you must complete the Authorization to Release Protected Health Information form, which is available from our offices.

Veterans, share your medical information with us. Learn more about the Virtual Lifetime Electronic Record Health Program by downloading this fact sheet.