Welcome to Our Lady of Bellefonte Hospital. Our mission is to provide good help to all those in need; part of that mission is to ensure, to the best of our abilities, that you and your family experience exceptional, responsive, compassionate care during your stay. We are committed to promoting an environment where patients feel respected, safe, and well informed, and where visitors feel welcome.
If you wish to speak with someone regarding your experience of care or any other concern that you may have during or after your stay, please contact the OLBH CareLine at 606-833-CARE (2273).
If we have fallen short of your expectations in any way, we value the opportunity to investigate and respond to your concern, and hope to restore your faith in us.
You may also contact either of the following external agencies with your concerns:
- The Joint Commission Complaint Hotline: 1-800-994-6610.
If your complaint involves an alleged privacy breach of your personal health information, you may contact the Bon Secours Values Line at 1-888-880-1286.