If you have a question, please call us. We strive to answer every call; however, if you reach our message service, please leave your name, date of birth, two telephone numbers and your questions so that we can respond promptly. If at any time you are experiencing a life-threatening emergency, call 911.
Our office hours are Monday through Friday, 8am to 4:30pm. In order to provide you with the best possible care, please bring a list of all current medications, any up-to-date medical information and your insurance card. If you need to cancel your appointment, please contact us 24 hours in advance.
Insurance and Payment Information
We take most insurance plans, including Medicare. If a co-payment is required, we collect it at the time of your visit. Self-pay patients must pay in full at the time of service. We accept cash, checks, Visa and MasterCard. If you have questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.
Referrals and Medical Records
In order to ensure an effective and coordinated approach to your overall health care, it is important that we receive all relevant medical records from you or the referring physician prior to your appointment. Your records are confidential and will not be released without your signed consent.
mychart offers Bon Secours patients free, personalized online access to portions of their medical records. It enables you to securely use the Internet to manage and receive information about your health — online, any time.
With mychart you can:
• Send a message to your doctor
• Request an appointment
• View your health summary
• View lab results
• Request prescription refills
Our physicians provide evaluation and treatment of all neurological disorders including: