Bon Secours Behavioral Health Group at Memorial Regional Medical Center

Virtual Visits & Temporary Closures

For the health and safety of our patients and associates, some locations are temporarily closed or providers have been relocated to alternative locations.

Virtual care visits are available for most providers at this time. To discuss options for care, please call your provider to schedule a virtual appointment. If you do not have a primary care doctor, you can choose a provider through our online provider directory and call the office to schedule a virtual visit appointment.

Please note, if you are having a medical emergency, call 911 immediately.

Telephone Calls

If you have a question, please call us. We strive to answer every call, however if you reach our message service, please leave your name, date of birth, two telephone numbers and your questions so that we can respond promptly. If at any time you are experiencing a life-threatening emergency, call 911.

Insurance and Payment Information 

We take most insurance plans including Medicare. If a co-payment is required, we collect it at the time of your visit. Self-pay patients must pay in full at the time of service. We accept cash, checks, Visa and MasterCard. If you have questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.

Referrals and Medical Records

In order to ensure an effective and coordinated approach to your overall health care, it is important that we receive all relevant medical records from you or the referring physician prior to your appointment. Your records are confidential and will not be released without your signed consent.