Pay Your Bill

Learn about the different ways to pay your bill, and answers to common questions.

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Bon Secours MyChart

Patients can now access non-real-time virtual care via MyChart.

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Financial Assistance

The Bon Secours Financial Assistance Program helps uninsured patients who do not qualify for government-sponsored health insurance and cannot afford to pay for their medical care.

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Billing and Payment FAQs

We understand that it is important to know how much you will be responsible for paying for your medical care. Because each patient and situation is unique, the cost of care is not always the same.

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Visit Pre-Check

With Visit Pre-Check, there’s no need for messy clipboards or forms when you arrive at your doctor’s office.

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Patient Rights & Responsibilities

Throughout Bon Secours, it’s our policy to care for patients regardless of race, gender, gender identity, ethnicity, religious beliefs, age, sexual orientation or the ability to pay. We believe in acknowledging each patient’s rights, clarifying patient responsibilities and creating a community of care among our professional health care staff.

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Your Privacy and HIPAA

Bon Secours is committed to protecting the privacy of health information we create or receive about you. Health information that identifies you includes your medical record and other information relating to your care or payment for care.

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Request Medical Records

To request a copy of your medical records, download the Release of Information form and fax or mail it to the appropriate facility.

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Accepted Insurance Plans

Learn more about the insurance plans that are accepted throughout the Bon Secours health system as well as important insurance updates.

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Pricing

Cost is often one of the last things discussed when you're seeking medical care. That uncertain, but essential, detail can cause more stress in an already stressful situation. Fortunately, you can now get a rough idea of your out-of-pocket costs for hundreds of our common services using our Price Estimation Tool.

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Spiritual Care

A commitment to spiritual care expresses the heart of Bon Secours’ ministry, and it permeates all levels of service and care giving within the system.

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Medicare Information

Medicare can be difficult to understand. We've put together a guide to parts A, B and D so you have all the information in one place.

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Guest Dining Information

You deserve great tasting food that makes you feel good. That's why our chefs are here to create meals nourishing for the mind and body.

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Advance Care Planning

At Bon Secours we believe that knowing your goals and values for care, both now and in the future, is very important. Advance Care Planning is thinking ahead about who you would trust to make health care decisions for you if you were unable to make them yourself, such as after a sudden illness or accident.

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Balance Billing Protection

Learn about your right and protections against surprise medical bills for out-of-pocket-network services

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Notice of Nondiscrimination

Bon Secours Health System and Affiliates comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

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Ratings and Reviews

At Bon Secours we believe that you have a right to your choice in health care provider. To make sure that you are confident in your choice of provider, we are now including patient satisfaction star ratings and comments on our providers’ profile pages.

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Bon Secours Social Media Community Guidelines

We ask community members to treat each other with respect and to adhere to the guidelines listed here as well as the terms of service of the various social media providers.

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Severe Weather Preparedness

At Bon Secours, our first priority is the safety of our patients, staff and visitors. As part of our overall emergency management planning, Bon Secours periodically performs practice drills to assess our response in the case of disasters, including tropical storms, hurricanes and winter weather events.

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Website Privacy Policy

Read the full website privacy policy to learn more information about our privacy practices from cookies to email.

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