Bon Secours — Care Diabetes and Endocrinology, Chester

Bon Secours — Care Diabetes and Endocrinology, Chester is a department of Bon Secours — St. Mary’s Hospital.

It is our sincere desire to provide the highest quality of care to our patients and service to our colleagues. We are committed to providing timely and compassionate care to all our patients.

Some of our comprehensive services include:

• Diabetes management, including diabetes education
• Type 1 & Type 2 diabetes
• Gestational diabetes
• Initiation of insulin pumps
• Radioactive iodine treatments for thyroid disorders for hyperthyroidism and thyroid cancer

Evaluation and treatment of

• Thyroid disorders
• Adrenal gland disorders
• Male hypogonadism
• Hirsutism
• Lipid disorders and obesity
• Osteoporosis and bone disorders
• Polycystic ovarian syndrome (PCOS)
• Pituitary disorders
• Calcium and parathyroid disorders

Office hours & appointments

Our office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. Patients are seen by appointment. Please contact us 24 hours in advance if you need to cancel your appointment.

In order to provide you with the best possible care, we need the most up-to-date information about you. Please remember to bring your insurance card and a list of all medications you are taking, along with any test results your primary physician may give you.

Insurance and payment information

We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit. Please refer to your insurance card and look under "specialist" to locate the co–payment amount. Also, make sure that your referral is issued before your appointment date. To make payment as easy as possible for you, we accept cash, checks, VISA and MasterCard. If you have any questions regarding your bill,  please contact our billing office at 888-538-3832

Telephone calls

Have a question? Feel free to call us Monday through Friday, 8:00 a.m. – 5:00 p.m. Our staff will make every effort to answer your call. If all of our staff are assisting patients and you reach our voicemail system, please leave your name, date of birth, two telephone numbers where you may be reached, and a brief description of your medical problem so that we may process your call promptly. Since our physician is caring for patients, only in the event of an urgent medical situation will the physician be called to the telephone immediately.

Emergencies

For emergencies, our physicians are available to you 24 hours a day. You can call our main office number at 804-526-5566, and after hours you will be transferred to our on-call physician service. If you are experiencing a life-threatening emergency, call 911.

Prescription refills

For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We require 48 hours to process refill requests. We are not able to process medication requests after hours.

Please remember that in certain situations, appropriate medical care requires the benefit of a patient examination before a prescription can be filled.

Medical records

Your records are confidential and will not be released without a signed consent from you.