At Bon Secours, our first priority is the safety of our patients, staff and visitors. As part of our overall emergency management planning, Bon Secours hospitals periodically perform practice drills to assess our response in the case of disasters, including tropical storms, hurricanes and winter weather events.
Currently, our preparations include assessing readiness for staffing, supplies, securing our facilities which include testing our emergency generators, as well as assessing our capacity in the event of emergent needs. On an ongoing basis, we are well-prepared and ready for storms.
For Virginia’s hurricane evacuation zones and storm preparedness tips, visit: http://www.vaemergency.gov/
For information from the City of Richmond’s Office of Emergency Management, visit: http://www.richmondgov.com/fire/EmergencyManagement.aspx
For information from the American Red Cross, visit: https://www.redcross.org/get-help.html
Below is a list of frequently asked questions we encounter during severe weather:
Are Bon Secours hospitals or facilities storm shelters?
When community-wide emergency situations occur, such as tropical storms, hurricanes and severe winter weather, Bon Secours priority is to the patients who need to be in our hospitals because of health emergencies or ongoing acute care. Our staffing and resources are for our patients, and unfortunately, we are not able to function as shelters. Check with local media and city or state websites for information on evacuations, shelters and other local and regional emergency resources.
What should I do if I have a doctor’s appointment during the storm?
Call your physician’s office to find out if they are open or if they are rescheduling appointments.
Who should I contact for immediate assistance with minor medical issues?
Visit Bon Secours 24/7 for free virtual doctor visits using code: FLORENCE.
Will my doctor's office be open to assist me with medical questions? If not, where can I obtain medical information?Pre-planning is extremely important, especially with medications. Call your doctor's office before the storm hits to ask about closures, medication refills, and the availability of the staff.
After the emergency period can I expect to be contacted by my physician's office to resume my care?
As soon as possible the Bon Secours office staff will try to contact you to reschedule your care.