Patient Information

Inpatient Services

The Palliative Medicine Team provides inpatient consultation at Memorial Regional Medical Center, St. Mary’s Hospital, St. Francis Medical Center, and Richmond Community Hospital. You, your family member or any member of your health care team may ask your physician to consult Palliative Medicine.

Outpatient Services

Bon Secours Palliative Medicine sees patients in the office setting at St. Mary’s Hospital, St. Francis Cancer Institute, and will soon be opening a third location at Memorial Regional Medical Center. Palliative Medicine offers relief from the symptoms and stress of a serious illness to improve quality of life for both the patient and the family. If you are interested in being evaluated for Palliative Medicine, please call our office at 804-288-2673.

New Patient Forms


While most everyone can benefit from acupuncture, within Bon Secours Palliative Medicine, the focus is on individuals with serious, complex medical illness.  Acupuncture does not replace standard medical treatment but is a complementary therapy to help treat symptoms and improve functions. It is usually well tolerated and is safe in the hands of our well trained and licensed provider, Dr. Cara Jennings.

New Patient Forms

Appointment/Cancellation Policy

Time has been specifically reserved for your physician appointment. We understand that you may need to cancel your appointment due to unusual circumstances. If that happens, out of courtesy please cancel as soon as possible, to allow other patients to utilize your appointment time.

Patients with three (3) or more appointments that are missed and/or cancelled may not be rescheduled.



MyChart offers Bon Secours patients free personalized online access to portions of their medical records. It enables you to securely use the Internet to manage and receive information about your health – online.

With MyChart, you can:

  • Send a message to your doctor
  • Request an appointment
  • View your health summary
  • View lab results
  • Request prescription refills

You can sign up for your MyChart account at the Bon Secours Palliative Medicine or visit to receive your personal access code.