No one looks forward to a hospital stay, but at Bon Secours – Southern Virginia Medical Center, we work hard to make sure your visit is as pleasant as possible. Here's a few things you should know about your room and our hospital in general that can help make your time with us restful and healing.
Your Bed: Beds are equipped with bed rails to prevent patient falls. For your safety, we ask that you keep the bed rails in place and do not try to get out of bed without assistance unless your physician and/or nurses say that it is safe for you to do so. If you need assistance, you may press the nurse call button, designated by the nurse’s cap, located on the TV remote control, and someone will assist you.
Fire Safety: Bon Secours – Southern Virginia Medical Center periodically conducts fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will instruct you of appropriate action to take.
Smoking: Bon Secours – Southern Virginia Medical Center is a tobacco-free hospital. Smoking is permitted only in the Designated Smoking Area located in the gazebo behind the hospital. Patients must have a written order by their physician in order to smoke in the designated area outside the facility. Please do not smoke in any other areas or discard cigarette butts on the ground.
ATM: For your convenience, an automated teller machine (ATM) is located in the hospital's main lobby.
Meals: Breakfast, 8 am – 8:30 am
Lunch, 11:30 am – 12 pm
Vending Machines: Vending machines offering beverages and snacks are located in the Cafeteria as well as in ICU and ED waiting areas. They are available 24 hours a day, seven days a week.
Gift Shop: The gift shop is located in the main lobby. The proceeds from the gift shop are donated back to the hospital through the Bon Secours – Southern Virginia Medical Center Auxiliary.
Health Care Financial Assistance (HFA) Policies
- View a list of providers who ARE covered
- View a list of providers who are NOT covered
Designated Support Person
A patient with a disability, who requires support and assistance due to the disability, may elect to be accompanied by a designated support person during an admission. However, such designated support person may be required to comply with all reasonable requirements of our facility, and be restricted to specific areas of the premises, to protect health and safety. Our facility may request documentation indicating that a patient has a disability or perform an objective assessment if no documentation is provided.
Spiritual Care
As a patient in our facility, your spiritual health and care are important to us. Our chaplains are available to accompany you and your family during this time. Patients may also receive visits from a rabbi, priest, minister, or clergy of any religious denomination or sect. Please let our teams know if you would like to receive spiritual care from your faith community. All individuals entering our facility will be required to comply with appropriate safety and infection prevention measures.
Pricing
Bon Secours is happy to provide information on anticipated charges for services most frequently provided at our hospital facilities. For more information, please learn more about estimating your cost.
Disclaimer: The link to the pricing guide provides a comprehensive list of costs associated with each inpatient and outpatient service provided by our hospitals. This form is also known as a chargemaster. The chargemaster should not be used by patients to comparison shop before choosing which hospital to receive care from or to estimate the overall cost of health care services, as those prices can vary depending on coverage. For more information regarding the cost of your care, contact our financial counsel staff at 804-764-6829.
For more information, please visit our chargemaster FAQ page.