Volunteer at St. Francis Medical Center

About St. Francis Medical Center

Built in 2005, St. Francis Medical Center is the first new hospital to be built south of the James River in 20 years. It is a 154 bed hospital which provides sophisticated medical diagnostic and treatment services provided by skilled, caring professionals on a single campus in a nurturing environment. The campus includes 2 medical buildings, an employee family child care center, and the Bon Secours Cancer Institute.

About Volunteering

Volunteering at Bon Secours St. Francis Medical Center is filled with camaraderie, fellowship and the satisfaction of making a difference in the lives of others. As a volunteer, you become an integral part of the health care team at St. Francis and play a key role in providing comfort and care to patients and their families. St. Francis has a number of available volunteer opportunities. Once you decide where you would like to give your time, the location where you work will always be the same.

Volunteering Requirements

Our volunteer program is designed to give you the opportunity to make a difference in your community. We ask volunteers to make a commitment of one year, working a minimum of two 4 hour shifts a month to help our staff and patients. We also request that applicants be at least 15 years of age or older.

Our needs change from time to time. Some of our positions have after-school, weekend and evening hours as denoted by the asterisk.

  • Cancer Institute Information Desk
  • Emergency Department Hospitality Associate*
  • Eucharistic Ministers (for Catholic patients)
  • General Services (patient discharges, deliveries, etc.)
  • Gift Shop Sales Associates*
  • Imaging Concierge
  • Main Information Desk Concierge*
  • Medical Building Concierge
  • Patient Access Concierge*
  • Patient Safety Volunteers (help prevent falls)
  • Patient Response* (answers call bells)
  • Pre-Admission Testing Concierge
  • Surgery Department Assistant (Ambulatory Surgery & Main OR)
  • Surgery Waiting Concierge
  • Unit Assistant*
  • Spiritual Care Partners 
 *Evening/Weekend opportunities

How to Become a Volunteer

We are excited about your interest in volunteering and hope to make the process as simple as possible.

  • Complete and submit the online application here.
  • Volunteer Services completes the reference check.
  • The volunteer completes TB testing (and receives flu shot if during the flu season) then obtains an ID badge while Bon Secours Richmond conducts a background check.
  • The volunteer receives staff training and a schedule.

For any questions or additional information please email bsr-sfmcvol@bshsi.org or call (804) 594-7807.

Fast Facts:

  • Must be 15 or older to volunteer.
  • 1 year commitment of two four-hour shifts per month
  • High school students wishing to start volunteering during the summer must apply NO LATER THAN MAY 1st, (however students are welcome to apply to start in the fall after this date).
  • High school students and their parents are required to attend a 1 hour mandatory information session before being accepted into the program
  • Some weekend and evening hours available.
  • Latest shifts start at 5 PM

Summer College Internship

St. Francis Medical Center offers an unpaid Summer College internship program during the summer months. Students are required to work flexible hours and complete a minimum of 125 hours over a 10 week period. This is a selective program which provides an opportunity for college level students to receive non-clinical hands-on experience working in a health care environment. To receive an application please email bsr-sfmcvol@bshsi.org during January or February of the year of application. Deadline for Intern applications is March 1st.